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How do I open an account with BitGo?
Constantina Kokenes avatar
Written by Constantina Kokenes
Updated over 3 weeks ago

BitGo Trust Company Inc, a South Dakota-chartered trust company, is a qualified third-party Custodian. Their Custody services offer secure storage, management, and protection of diverse assets, including the management of your shares in Groundfloor, if you participated in the equity raise via Republic.

To allow for operational ease, Republic has worked with BitGo to integrate the account opening process directly into our platform. You can open an account with BitGo through your Republic account. To do this, please see below.

To create a custodial account with BitGo, please follow the below steps:

  1. Complete your KYC (Know Your Customer) check. This is necessary for both the Company and BitGo to complete the conversion.

    1. When logging into your Republic account you will see an action required banner at the top where you will click “View investment”. Click on this and follow the prompts.

    2. Click “review and sign” on that banner to get started. Note: you must verify your KYC within 24 hours of clicking “review and sign” or you will need to re-confirm all KYC documents.

  2. Accept BitGo account setup disclaimers. When prompted, please review the BitGo account setup disclaimer and select “agree” to activate your Custodial account setup.

  3. Review and E-Sign the Omnibus Nominee Trust Agreement. You must review, enter your full name, and click the “sign” button to e-sign this document.

  4. Review and E-Sign the Custody Agreement. You must review, enter your full name, and click the “sign” button to e-sign this document.

If you run into any issues with the above steps or receive an error message (“something went wrong”), please reach out to investors@republic.co. In some cases, your account may require manual review. Our team will reach out should we need any additional information from you.

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