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How do I change or add an additional bank account?
How do I change or add an additional bank account?
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Written by Constantina Kokenes
Updated over a week ago

For the security of our clients at Groundfloor, we currently do not have the ability to add more than 1 bank account to the platform. Funds that are placed on the platform are only eligible for withdrawal from the original bank account it originated from. However, if you would like to change your bank account, you may do so by following the steps highlighted in the GIF below:

Click video to enlarge!

Please note, if you would like to add a bank account manually, via micro-deposits, you may do that as well by adding the account & routing number. This method will issue micro-deposits to your bank account. After they are posted, you will need to provide those two small (<$0.10) amounts on the platform to add your bank account.

In extreme circumstances, we do require additional documentation for funds to be transferred to a new account, along with an extended holding period.

One suggestion that we’ve seen work for other investors is to move funds around within bank accounts on their side, and then use the one account linked to Groundfloor for transfers.

If you have any additional questions, please reach out to customer support at support@groundfloor.us or 404-850-9223, Monday through Friday, 9am – 5pm EST.

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