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How do I transfer/withdraw funds out of Groundfloor?

Constantina Kokenes avatar
Written by Constantina Kokenes
Updated today

General Funds Transfer Information

You can transfer the funds out the same way you transfer funds in when it comes to Investor & Auto Investor accounts.

Due to security and the safety of our investors, please note that funds must remain in the Groundfloor account for up to 10 business days before they can be transferred out. We apologize for any inconvenience this may cause.

If the funds are currently invested as "Money at Work" in your Account Summary, the funds are not eligible to transfer out because they are currently invested. Once the investments have completed repayment and are accrued in your Cash On Hand, you’ll be able to transfer the funds out. To accrue funds in your Cash On Hand, be sure automatic reinvesting is turned off.

Please note: We do not offer automatic withdrawals from your Groundfloor account to your bank account. You can set aside a specific amount of funds you wish to remain liquid for you manually withdrawal.

To Transfer Funds Externally:

For more information, see the steps below.

To withdraw funds from your Investor Account:

  1. Log into your Groundfloor account from desktop or mobile browser.

  2. Click the dropdown in the right top corner.

  3. Click “Transfer Funds”.

  4. Select either a one-time transfer or recurring transfer.

  5. In the “From Account” section, select, “Investor Account”.

  6. In the “To Account” section, select your bank.

To withdraw funds from your Auto Investor Account:

  1. Log into your Groundfloor account via the mobile app.

  2. Click on the middle section “Transfers”.

  3. Select “One-time transfer” or “Schedule recurring transfers”.

  4. In the “From” box, select your Auto Investor Account.

  5. In the “To” box, select your bank. Input the amount you wish to withdraw.

  6. Click “Continue” and then “Confirm”.

You can also transfer funds internally!

To withdraw funds from your Investor Account to your Auto Investor account:

  1. Click on the middle section “Transfers”.

  2. Select “One-time transfer” or “Schedule recurring transfers”.

  3. In the “From” box, select your Investor Account OR Auto Investor Account.

  4. In the “To” box, select your Investor OR Auto Investor Account, Input the amount you wish to withdraw.

  5. Click “Continue” and then “Confirm”.

Please contact us if you have additional questions. You can set up a time to chat, Monday through Friday, 9am – 5pm EST.

View the customer support team's calendar here to schedule a chat: https://calendly.com/d/crf2-dk7-kr2/new-meeting

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