There are various ways to cancel an investment based on the account type and device you are using.
For the Auto Investor account via the app:
Click the blue arrow in your Portfolio Summary.
You will then see your investment runs. If they are eligible for cancelation, they'll have a red line on the right hand side.
Slide the line over to the left and click "Cancel".
Confirm the cancelation on the pop-up.
This automatically pauses your account so your funds will stay in your "Available Balance". Please keep in mind that you should not turn the Auto Investor account back on if you do not want your funds to re-invest in LROs.
Please contact us if you have additional questions. You can reach out to customer support at support@groundfloor.us or set up a time to chat, Monday through Friday, 9am – 5pm EST.
View the customer support team's calendar here to schedule a chat: https://calendly.com/d/crf2-dk7-kr2/new-meeting