If you attempt to transfer above a certain threshold, you may be asked to verify your identity. Please ensure that all personal information entered is accurate, else you may be unable to proceed.

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If you have any additional questions, please reach out to customer support at support@groundfloor.us or set up a time to chat, Monday through Friday, 9am – 5pm EST.

View the customer support team's calendar here to schedule a chat: https://calendly.com/d/crf2-dk7-kr2/new-meeting