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How do I cancel a Rollover Note?

Josh avatar
Written by Josh
Updated over a week ago

For 1-Month Rollover Notes

1-Month Rollover Notes are cancelable at any time. To do so:

  1. From the Notes Dashboard, Select 'Open Notes'

  2. Select the Note you wish to cancel

  3. Click cancel on the menu on right

  4. Confirm the cancellation request as prompted.

Please note: Cancellation of this Note will cancel your next interest repayment. Notes can only be canceled within the first 20 days of the new term. If you are considering canceling toward the end of the month, it may be more beneficial to wait until the 1st of the new month so you can keep your accrued interest.

For 3-Month Rollover Notes

While you won't be able to select not to roll over your note ahead of time, after it has been rolled over and pays interest to your account, you can cancel the new Rollover Note that it rolls over into.

It will invest in a new 3-month Rollover Note, and you can cancel this Note any time during the first month to get your principal back. To do so: Notes can only be canceled within the first 20 days of the new term, during which the principal is returned to your available cash balance.

  1. From the Notes Dashboard, Select 'Open Notes'

  2. Select the Note you wish to cancel

  3. Click cancel on the menu on right

  4. Confirm the cancellation request as prompted.

Please note: Cancellation of this Note will cancel your next interest repayment. Notes can only be canceled within the first 20 days of the new term. If you are considering canceling toward the end of the third month, it may be more beneficial to wait until the 1st of the new month so you can keep your accrued interest.

Rollover Notes interest are typically processed late in the evening the last day of the month. Canceling a Note before the last day of the month may lead to forfeiture of accrued interest, so plan cancellations accordingly.

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