Account Settings
Information on how to manage your Groundfloor account
Why do you need my bank account and Social Security number to set up my account?
How do I reset my password?
How do I unlock my account?
How do I add or update my beneficiaries?
Where can I find my tax form(s)?
I'm getting a captcha error. What do I do?
Who qualifies as an accredited investor?How can I indicate that I am accredited?
How do I change or add an additional bank account?
How do I close my Groundfloor account?
How do I transfer/withdraw funds out of Groundfloor?
How do I set up my account as a Tardus client?
How do I verify my account?
What do I do if I'm the beneficiary of a Groundfloor account?
How do I cancel a pending funds transfer?
How do Groundfloor promotions work?
How do Groundfloor referrals work?
How do I finish setting up my bank account on desktop?
How do I finish setting up my bank account in the mobile app?